Frequently Asked Questions

Everything you need to know about your Modern Citizen experience.

What is your return policy?

We accept returns of unworn, unwashed items with original tags attached within 30 days of the delivery date.

How long does shipping take?

Standard shipping typically takes 5-7 business days, while expedited options are available at checkout for faster delivery.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location.

How do I care for my Modern Citizen garments?

Specific care instructions are located on the inner tag of each garment. We generally recommend dry cleaning for our structured pieces and cold washing for knits.

Can I modify or cancel my order after it has been placed?

Once an order is placed, we move quickly to process it. Please contact our support team within 30 minutes of ordering to request any changes.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free installment payments through Afterpay.