Returns & Exchanges

At Modern Citizen, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn, unwashed items. Simply use our online portal to initiate your request and receive a prepaid shipping label for a seamless experience.

Return Process

• 1.
  Initiate Your Request

  Visit our Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is submitted, a prepaid shipping label will be generated for you to print and attach to your original packaging.

• 3.
  Pack and Ship

  Ensure all original tags are attached and drop off your package at any authorized carrier location within 7 days of generating your label.

• 4.
  Receive Your Refund

  After your return is received and inspected at our warehouse, your refund or exchange will be processed within 5 to 10 business days.